Raghunath Mandava, took over as Managing Director (MD) and
Chief Executive Officer (CEO) - Airtel Africa with effect from January 1, 2017. He is also on the board of Airtel Networks Zambia Plc.
Raghunath, an Airtel veteran, joined Airtel Africa as the
Chief Operating Officer from 1st April, 2016 and having well settled in this
role, took full leadership control.
He joined Airtel Africa from Airtel India & South Asia
where he was Director – Customer Experience.
During his tenure as Director – Customer Experience, Raghu
brought in new thinking and innovation, enabling Airtel India to take big leaps
in the experience scores, while costs were reduced significantly. Previously,
he has had successful stints in several roles such as Operations Director,
Chief Marketing Officer Mobile – Airtel India, CEO – Rajasthan, COO – Tamil
Nadu (TN) etc. His stint in Rajasthan saw our RMS in that Circle, a 6-player
market, leap from 25 per cent to 42 per cent in 3 years.
Prior to his joining Airtel in 2003, Raghu worked in
Hindustan Unilever in several Sales, Marketing roles and general management
roles.
Raghu is Indian, married and has two daughters. He is a
B.Tech in Electronics from IIT Kharagpur (1988 batch) and an MBA from IIM -
Bangalore (1990 batch).
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