Zenoti , which helps spa and salon chains manage their businesses, has raised $15 million in a round led by Norwest Venture Partners, which co-founder and former spa-chain owner Dheeraj Koneru said will help the six-year-old Seattle company expand geographically and enter the fitness and yoga arena. “Software is not looked at as an asset yet in the spa arena, and that’s one of the things we want to change,” said Dheeraj Koneru , who founded Zenoti with his brother, CEO Sudheer Koneru . “Wouldn’t it be great if customers could check in electronically, enjoy their spa experience, walk out without having to stop because their credit card will be debited, provide feedback and get a response? You’ll see that happening.” Some time back, the Koneru brothers took six years out of their software-development careers to build and run a 10-outlet spa chain in Hyderabad. They learned first-hand that spas had no single piece of software to help them manage and expand their business, and that...
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